Privacy Policy
At Hotel Dolphin Grand, we respect your privacy and are committed to safeguarding the personal information you share with us through our website, contact forms, and reservation desks.
1. Personal Information We Collect
Section 01When you use our website, submit a contact form enquiry, or book a stay at Hotel Dolphin Grand (A-1, B-12/119, Beside LIC Office, Bhelupur, Varanasi, Uttar Pradesh – 221001), we may collect the following personal information:
- Contact Details: Full name, mobile number, email address, and residential address.
- Stay & Reservation Details: Check-in/check-out dates, room type preferences, banquet requirements, and special requests.
- Statutory Identification: Government-issued photo identification (Aadhaar, Passport, Driving License, Voter ID) required at check-in as mandated by local statutory authorities.
2. How We Use Your Information
Section 02The personal details provided by guests are used strictly for legitimate hospitality and guest service purposes, including:
- Processing and confirming your room, dining, or banquet reservations.
- Responding promptly to your contact form enquiries, pricing requests, and stay questions.
- Complying with statutory guest registration and law enforcement regulations in Varanasi, Uttar Pradesh.
- Providing official GST invoices and payment receipts upon checkout.
3. Information Confidentiality & Data Security
Section 03We do not sell, rent, trade, or distribute your personal information to third-party marketing companies or external commercial agencies. Access to guest information is restricted strictly to authorized hotel administrative and reservations staff.
4. Contact Our Privacy & Front Desk
Section 04If you have questions regarding this Privacy Policy, wish to update your contact details, or require verification of personal records, please reach out to our management desk:
- Hotel Dolphin Grand: Plot No. A-1, B-12/119, Beside LIC Office, Bhelupur, Varanasi, Uttar Pradesh – 221001, India
- Front Desk: +91 73888 90059
- Central Reservations: +91 73888 90094 | WhatsApp: +91 73888 90013
- Official Email: [email protected]
Have Questions Regarding Your Data & Privacy?
Our front desk and guest relations team in Bhelupur, Varanasi is always available to assist with data confidentiality, booking verifications, or information updates.