Term & Condition

 

 

Introduction

These terms and conditions govern your use of Hotel Dolphin Grand's services, located at  A-1, B-12/119, Beside LIC Office, Bhelupur, Varanasi, Uttar Pradesh 221001

Booking and Reservations

• All bookings and reservations are subject to availability.

• Guests must provide valid identification upon check-in.

• Payment terms and cancellation policies apply as per the booking confirmation.

Check-In and Check-Out

• Check-in time is 2 PM.

• Check-out time is 11 AM.

• On request, early check-in and late check-out are available based on subject to availability.

Room Policies

• Smoking is strictly prohibited in all rooms and indoor areas.

• Pets are not allowed in the Hotel Premises.

• A safe deposit locker is available in the room; the management does not take any responsibility for the loss of valuables left in the room/lockers.

• Declaration by Guest

• I/ We /are solely responsible for the safety and security of my/our personnel belongings in the case of loss/damage of any items/article(s) during my/our stay in the Hotel, I/We will/shall not hold the Hotel management responsible for the same in any circumstances. 

• I/We shall not ask for the claim either personally or through the court of law. Since I/we have not disclosed my/our belongings to HOTEL DOLPHIN GRAND  at the time of check-in, hence I/we do not have the right to ask for compensation.

Payments and Billing

• Payment for accommodation and additional services must be settled upon check-out.

• We accept cash, credit/debit cards, and other approved payment methods.

• Any additional charges incurred during the stay will be added to the final bill.

Cancellation and Refund

• Refunds, if applicable, will be processed according to the cancellation policy.

Guest Conduct

• Guests are expected to behave respectfully towards other guests and hotel staff.

• Any disruptive or unlawful behavior may result in eviction without a refund.

Liability

• Guests are responsible for their personal belongings and valuables if it is in a Public area.

Disputes

• Any disputes arising out of these terms and conditions shall be subject to the jurisdiction of the courts in Varanasi, Uttar Pradesh.

Changes to Terms and Conditions

• Hotel Dolphin Grand reserves the right to amend these terms and conditions at any time without prior notice.